Thread: MyPoints Discussion

Originally Posted by bonniejeanne

They just did it again. Closed all three of my recently submitted ticket and marked them as solved, and stating to resubmit tickets. BBB here I come.

Who is doing it? What's his or hers name? (Send it in a msg).

I completed another survey.

The confirmation screen says, "Those are all of our questions. Thank you for your time and input. Please click anywhere on the screen to complete the survey and be rewarded."

I waited a minute then clicked on the screen and got the response that I was disqualified and was given 7 pts. (Out of 63).

I sent a help ticket, and within 3 mins I got the typical form letter saying ''Unfortunately, we have not found adequate support to conclude the transaction was completed in accordance with all required terms and conditions...........''

There's no way they read that ticket and looked at the screen shot that fast, so I wrote back and told them so, asking again for my points. That was over 2 hours ago and no response.

Then I started another survey and clicked on the first page and it was asking for my ID and password with a bunch of technical mumbo jumbo. So I sent another ticket, clicking on the option 'Technical Problem.' (To report it. Isn't that what we're supposed to do?). Within 30 seconds I got the same form letter response, so there's no way any human is looking at these tickets. Must be some stupid AI softwear just spitting out these responses.

They've obviously gotten rid of a lot of employees. What ever happened to the person who used to monitor their FB page? What ever happened to Monica? What happened to the two people who used to work overnights?

I only ever get responses from the same guy and he obviously does not like me.

Originally Posted by bonniejeanne

Just came back from CVS and I'm never going there again. Their rewards program is so stupid. I added a $5 off coupon to my account for buying 3 bags of Purina cat food. I also had a $4 coupon and $5 in rewards, along with a 40% off one full priced item. I scanned my items at the self check and applied everything. It took the $5 off one bag of cat food, then proceeded to take the 40% off that item, which ended up taking off 95cents. Sorry, but the bag of cat food that had the $5 taken off of it was not a full priced item. I argued about that with the employee, but they kept saying "that's how it works." Well, that's stupid. Then it wasn't recognizing my $5 in rewards, even though it clearly showed it on my card. So couldn't use that either. I told the guy to just cancel it all, put the cat food back, and left. Not going back again.

I'll stick with Walgreens. Yesterday, I got my Shingrix and RSV vaccines at Walgreens. They gave me two coupons afterward. For each one, all I had to do was spend $1 in their store and I got $10 in cash rewards. So I spent $4 worth ($2 per coupon) and got a total of $20 in cash rewards. Pretty good deal as I buy a lot of my vitamins and such at Walgreens.

I dislike CVS also - for the very same reason. It is impossible to combine any of their offers. I got my covid shot there and was given a $5 coupon -- but you have to spend $20. I can't ever remember spending $20 in CVS.

But Walgreens is just about the same. You cannot use a register coupon AND the cash from your accumulated points in the same transaction. It kicks it out. And you have to tell the cashier that you are using your cash from the points -- it doesn't just automatically come off. I ended up doing just what you did at CVS -- told them I didn't want the item and walked out.

I've actually told these places to stop making us clip all these stupid digital coupons and jump through hoops -- just lower the damn prices.

Kathy

So when doesn't the shopping help towards goal?? no daily goal met

12/29/2023 7:27AM
Shop
Walmart 11/27/2023
+ 825 PTS
ACTIVITY ID

1x8fe0u

DESCRIPTION

Walmart

PURCHASE AMOUNT

$54.98

View Detail Summary
PURCHASE DATE

11/27/2023

ORDER NUMBER

M.9383.5809.3662032

POINTS AWARDED

825 PTS

POINTS AWARDED DATE

12/29/2023

Just got both replies from the help tickets I responded to. SAME GUY that lectures me, and still denies my points, even though I had screen shot!

He obviously didn't read the one I reported as a 'technical problem' because he replied by saying he ''apologizes for any inconvenience you may have experienced as a result of the survey provider’s disqualification decision.''

*smh*