Thread: MyPoints Discussion

Originally Posted by bonniejeanne

Your mp ledger; not tada. There are other folks complaining about it on the MP facebook page, so you are not the only one having problems.

These aren't the same items that are in the magic receipts page. Mine often say something like any cheese, or any condiment, or any cereal. I think the ones I found and scanned and got no points for were any soap, any bread, and any chips. I don't have them in the mypoints list.

Originally Posted by colleenmf

These aren't the same items that are in the magic receipts page. Mine often say something like any cheese, or any condiment, or any cereal. I think the ones I found and scanned and got no points for were any soap, any bread, and any chips. I don't have them in the mypoints list.

I know that. But when you get the 8pts for scanning the Tada items, the 8pts will appear in your MP ledger. But as I said, there are a number of folks on the MP facebook page complaining that they are not getting the pts for them, so you are not the only one.

Anyone else having problems with completed mobile surveys not marking off "complete a survey" on your to-do list? It's been happening to me a lot lately. I keep having to send in tickets for it and I always get their stupid response:

"Unfortunately, we have not found adequate support to conclude the transaction was completed in accordance with all required terms and conditions, including our Terms of Use (https://www.prodege.com/terms-of-use/). Therefore, we are unable to extend the credit you seek."

They can't have even read my ticket because I made myself absolutely clear that I had completed the survey and already received the points, and wasn't asking for more points, I just wanted it marked off of my to-do list. I even sent in screenshots of the entry in the ledger and of my to-do list board. It's ridiculous!