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01-03-2019, 07:11 PM #1Registered User
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MyPoints deletes points after 12 months - no warnng
Just a warning. I just lost 5000 points - they said it was normal policy...
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01-03-2019 07:11 PM # ADS
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01-03-2019, 08:22 PM #2...............
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I didn't know it, but it is true...........
Originally Posted by Surfergal
Just a warning. I just lost 5000 points - they said it was normal policy...
https://help.mypoints.com/hc/en-us/a...Points-expire-
Did you not log in for a year??
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01-04-2019, 08:30 AM #3BigBig Moderator
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What???
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01-04-2019, 11:27 AM #4Registered User
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I didn't know that,did they send you a warning email,that sucks
WDB
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01-04-2019, 12:30 PM #5...............
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It's not all that unusual. Many points/rewards program will delete your account or points, if you don't participate for a year.
Kellogg's is one. They send me reminders about once every two months, to sign in and avoid losing my points. (I sign in weekly anyhow).
Some send reminders...some don't.
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The Following User Says Thank You to 3lilpigs For This Useful Post:
magickay (01-04-2019)
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01-04-2019, 07:23 PM #6Registered User
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I been there almost daily earning points and clicking on emails. They said I have to use my points (cash out) within a year and yes i watched videos and searched Originally Posted by 3lilpigs
Last edited by Surfergal; 01-04-2019 at 07:25 PM.
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01-04-2019, 08:09 PM #7...............
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Then that is not right, and you should def. complain!! Post about it on their FB page! Don't let up. Originally Posted by Surfergal
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01-05-2019, 01:51 PM #8Registered User
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THX! I DID COMPLAIN. They said it was an automated process and they cannot do anything... Originally Posted by 3lilpigs
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01-05-2019, 02:09 PM #9...............
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Oh what a load of cr*p! They can give you the points back as a courtesy! Sure wouldn't kill them or put them out of business. I hate when companies say stupid things like that! Originally Posted by Surfergal
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